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Retail Security

CSM provide highly trained & experienced Retail Security Officers to a variety of stores.

Each retail store will differ in terms of the goods for sale, level of Security systems (CCTV, alarms etc) and this affects how thieves target it.

A retail security officer is primarily in place to act as a deterrent to a potential thief but also to protect our client’s goods, products, staff & premises. We believe in total accountability for the service we provide which is why we take careful time and effort when planning specific assignment instructions for your store.

Before commencing any contract our management will make a site visit and arrange for a full survey. We will ask many questions and may offer advice on new ideas to deter thieves, where best to position guards, and how often stores should be patrolled etc.

Our method of incident reporting is precise and thorough.

Each daily task will be logged in sequence within the on-site Assignment book, incidents will be fully logged on Incident Report Forms and our control room can be contacted in the event of a serious incident. Our Operations Management team will pay regular visits to our officers to ensure all standards of service are being reached, and that all reporting is carried our correctly.

In addition we can offer a Store Detective service to monitor staff performance, theft and risk areas, including use of hidden personal cameras.

Our retail security officers are all fully trained to SIA Licence standards and receive additional in-house training on Physical intervention, Counter-Terrorism, and Emergency evacuation procedures.

Please also visit our security guarding Glasgow and security guarding Edinburgh pages.

To find out more about our Retail Security services please call 0845 430 8659 to speak to one of our team or alternatively email

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Corporate Service Management Limited currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Door Supervision, Security Guarding and Key Holding.

© CSM Facilities Management 2022 | CSM Facilities Management, 217 MacLellan Street, Kinning Park, Glasgow, G41 1RR