CSM can provide highly professional smartly presented concierge Security to office blocks and business parks.
We understand that in this type of role, unlike that of many other security positions, we will be meeting and greeting your clients and colleagues, and as such our presentation and attitude is of paramount importance. All of our concierge officers are provided with full uniform consisting of shirt, tie, suit jacket / blazer, trousers and shoes. Officers must always take pride in their appearance and maintain a friendly, polite and helpful attitude at all times. Customer service is key for this role, and our officers are trained specifically in this area.
We are aware that most concierge type roles will require use of CCTV system. What many clients are unaware of is that this is a separate & additional licence to that of a Security guard. At CSM our commitment is to always update this licence for all officers if they do not currently hold it.
Ask yourself, does your current concierge have a CCTV licence with the SIA? If the answer is no, then they may not be operating legally within Data Protection and Human Rights Legislation.
We understand that discretion is a key part of Security within a corporate environment and when recruiting for this type of position we ask some key questions aimed at this area. Staff are also fully trained on the very specifics of their role depending on each premises. Even the small things like delivering of daily newspapers and milk, are part of the attention to detail CSM take in their approach to this role.
To find out more about our Corporate Security services please call 0845 430 8659 to speak to one of our team or alternatively email firstname.lastname@example.org